Privacy Policy kiss711

Introduction and Scope of This Policy

This Privacy Policy ("Policy") is published by kiss711 ("we", "platform" or "company") to describe our practices in managing the personal information of users of the kiss711.one website and all related services.

By registering an account, using our services or browsing the kiss711 website, you agree to the terms set out in this Privacy Policy. If you do not agree with any provision of this Policy, please stop using our platform.

This Policy applies to all users who access the kiss711 platform, including registered players, website visitors and any party that interacts with our customer support services. We follow internationally recognised data protection principles.

Information We Collect

kiss711 collects personal information from various sources when you use our services. The types of information we may collect are as follows:

• Account Registration Information: Username, password, email address, mobile phone number, date of birth and country of residence. This information is required to create and verify your account.
• Identity Verification Information: A copy of your identity card (MyKad) or other valid identification document for age verification and compliance with anti-money laundering (AML) requirements. You must be 21 years of age or older to use our gambling services.
• Financial Information: Details relating to the payment methods you use, including e-wallet account names, bank account numbers (for verification purposes only) and transaction records for deposits and withdrawals.
• Usage Data: IP address, device type, operating system, web browser, pages visited, session duration, betting records, game history and interactions with the platform.
• Communications: Live chat conversation records, email correspondence with our customer support team and any feedback you provide to us.

Purpose of Data Collection and Processing

The personal information we collect is used for legitimate and necessary purposes in operating the kiss711 platform. Data processing purposes include:

• Registration, verification and management of user accounts.
• Processing deposits, withdrawals and other financial transactions through available payment methods.
• Providing effective and responsive customer support services.
• Ensuring platform security and preventing fraud, money laundering and other illegal activities.
• Complying with international licensing requirements and relevant legal obligations.
• Sending important account-related communications such as transaction notifications, security confirmations and policy updates.
• Analysing usage patterns to improve our products and services.
• Running bonus promotion programmes and offers that you have chosen to participate in.

We will only use your data for the purposes stated at the time of collection or for purposes that are compatible and reasonably consistent with the original purpose. Any use of data for a new and different purpose will be communicated to you in advance.

Sharing Information with Third Parties

kiss711 takes a strict approach to sharing data with other parties. In general, we do not disclose your personal information to third parties except in certain circumstances as follows:

• Service Providers: Technology infrastructure providers, payment processors and gaming platforms used by kiss711 may receive data necessary to carry out their services. All such parties are bound by strict confidentiality agreements.
• Legal Requirements: We may be required to disclose information to competent authorities when mandated by law, court order or valid legal proceedings.
• Protection of Rights: In situations where there is a threat to the safety of other users or involving responses to fraudulent and online scam activity.
• Your Consent: If you provide clear written permission for us to share your data with a specific party.

As stated previously, kiss711 does not sell or trade your personal information to advertisers, data brokers or any third party for direct marketing purposes without your explicit consent.

Data Security and Protection Measures

kiss711 implements various technical and organisational measures to protect your personal information from unauthorised access, loss, misuse or disclosure. The security measures we apply include:

• Data encryption using SSL/TLS protocols during transmission of data between your device and our servers.
• Password storage using strong hashing algorithms — your password is not stored in plain text.
• Two-factor authentication (2FA) is available as an additional security layer for your account.
• Continuous security monitoring to detect and respond to any threats or suspicious activity.
• Strict internal access controls — only authorised staff may access sensitive user data.
• Security audits and penetration testing conducted periodically by independent parties.

Data Retention Period

kiss711 retains your personal information for as long as your account is active or as long as necessary to provide services to you. We also retain and use your information as required to meet legal obligations, resolve disputes and enforce our agreements.

Data retention periods depend on the type of information and the purpose of processing:

• Active Account Data: Retained for as long as your account is active and in use.
• Financial Transaction Records: Retained for the period required by applicable international licensing and financial law requirements.
• Security Logs: Retained for the period required for security investigation and audit purposes.
• After Account Closure: Some data may be retained for a period after the account is closed to fulfil relevant legal and regulatory obligations.

Cookies and Tracking Technologies

The kiss711 platform uses cookies and similar tracking technologies to improve website functionality and the user experience. Cookies are small text files stored on your device by your web browser.

The types of cookies we use include:

• Essential Cookies: Required for core website functions including secure login, session management and security. These cookies cannot be disabled.
• Performance Cookies: Collect anonymous information about how users use our website to help us improve platform performance.
• Functional Cookies: Remember your preferences such as language, currency and display settings to provide a more personalised experience.

You can manage or disable cookies through your web browser settings. However, please note that disabling certain cookies may affect the functionality and usability of our platform.

Your Rights as a User

As a user of the kiss711 platform, you have certain rights regarding your personal information. We are committed to making it easy for you to exercise these rights:

To exercise any of the above rights, please contact our customer support team via live chat or email. We will process your request within a reasonable timeframe and inform you of the action taken.

International Data Transfers

As kiss711 operates under international licensing, your personal information may be processed and stored on servers located in various countries. These international data transfers are carried out in compliance with globally accepted data protection standards.

Each such data transfer is conducted with appropriate security safeguards, including data transfer agreements that comply with relevant international data protection requirements. We ensure that all third-party service providers involved meet security standards equal to or exceeding those we adhere to ourselves.

Privacy Protection for Children and Minors

The kiss711 platform is strictly for users aged 21 and above. We strictly prohibit registration and use of the platform by individuals under the age of 21.

We do not knowingly collect personal information from individuals under the age of 21. If we find that we have collected information from an underage user, we will take immediate steps to delete that information and close the associated account.

Age verification is part of the kiss711 account registration process. Users who fail to verify their age will not be able to access any gambling services on our platform.

Changes to This Privacy Policy

kiss711 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technological developments. Any material changes will be communicated to you via email or in-platform notification before those changes take effect.

The "Updated" date at the top of this policy will always reflect the date of the latest amendment. We encourage you to review this Privacy Policy periodically to stay informed about how we handle your personal information.

Continued use of the kiss711 platform after any changes to this Policy means you accept the amended terms. If you do not agree with the changes made, you may close your account and stop using the platform.

How to Contact Us About Privacy

If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, we encourage you to contact our customer support team.

You can reach us via:

• Live Chat: Available 24/7 directly through the kiss711 platform, in Malay and English.
• Email: [email protected]

We aim to respond to all privacy-related enquiries within a reasonable timeframe. For complex issues that require further investigation, we will inform you of the estimated processing time.